Privacy Policy

weFi strives to limit as much as possible the information collected from users or stored in our internal databases. However, depending on the services you opt to use, we may ask you to voluntarily provide several types of information, which fall under the following categories:

1. Personally Identifiable Information: This includes your name, email address or phone number, date of birth, and other identifying information that may be needed to monitor your credit bureau or ensure we comply with regulations.

2. Personal Information: Financial data such as bank transactions, balances, and income may be collected to provide spend, saving and income monitoring services.

3. Sensitive Personal Information: This may include the last four digits of your social security number or in rare cases your full social security number and credit scores.

4. Non-Public Information: Information we gather from third parties, such as credit bureaus, banks, or financial institutions, which is not publicly available. This may include credit reports and banking transactions. In addition to the above, we may collect, for account security purposes, technical information such as your IP location, browser type, and operating system when you interact with our app.

1. Directly from You: When you register for our services, provide financial data, or communicate with us.

2. Automatically: When you use our app, we collect data using cookies, web beacons, and other tracking technologies to understand your preferences and improve our services.

3. From Third Parties: We collect data from your financial institutions, credit bureaus, and other financial service providers with your consent to provide services such as budgeting, credit improvement, and debt management

We use your information for the following purposes:

1. Providing Services: Your data is essential for us to offer personalized financial services such as budget management, debt reduction plans, savings strategies, and credit score improvement.

2. User Account Management: We use your PII to create and manage your account, verify your identity, and provide customer support.

3. Data Analytics: We analyze aggregated and anonymized data to improve our services, optimize user experience, and develop new features.

4. Compliance and Legal Obligations: We may process your information to comply with legal requirements, resolve disputes, and enforce our agreements.

We may share your information in the following ways:

1. With Service Providers: We work with trusted third-party service providers to operate our app and offer our services. These may include cloud storage providers, credit bureaus, bank data aggregators and payment processors. Each of these third parties is bound by confidentiality agreements and data protection obligations.

2. For Legal Purposes: If required by law, or if we believe it’s necessary to protect our legal rights, we may disclose your information to governmental authorities, regulators, or in response to subpoenas or court orders.

3. During Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. No information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement a variety of security measures to protect your information, including:

1. Encryption: All sensitive data, such as PII, SPI and NPI, is encrypted both in transit and at rest using industry-standard protocols (TLS/SSL).

2. Data Anonymization: We anonymize or pseudonymize all your personal data prior to authorizing any access to reduce the risk of identification.

3. Access Controls: We use multi-factor authentication and role-based access to ensure that only authorized personnel can access your data.

4. Regular Audits: We regularly audit our systems for security vulnerabilities and engage third-party security experts to ensure compliance with best practices.

As a user, you have specific rights regarding your personal data:

1. Access: You have the right to request copies of your personal data that we hold.

2. Correction: If you find any inaccuracies in the data we hold about you, you can request corrections.

3. Deletion: You have the right to request the deletion of your personal data, although some data may need to be retained for legal or operational reasons.

4. Data Portability: You can request that we transfer your data to another service provider in a structured, commonly used format.

5. Consent Withdrawal: You can withdraw your consent to data processing at any time, especially for marketing purposes. This may affect your ability to use some of our services.

To exercise these rights, contact us at [Your Contact Information]. We may ask you to verify your identity before fulfilling your request.

We retain your data only as long as it is necessary for the purposes outlined in this policy, or as required by law. Specifically:

1. Financial Data: Retained for the duration of your use of our services and for a reasonable period afterward to comply with legal obligations.

2. Personal Data: If you close your account, we will retain only the necessary data for legal, regulatory, or fraud prevention purposes.

3. Deletion: Upon your request and when legally permitted, we will securely delete or anonymize your data.

Our app may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party site. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies before submitting your data.

Our services are not intended for use by individuals under the age of 17, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it.

We comply with all relevant US data protection regulations, including the California Consumer Privacy Act (CCPA). If you are a California resident, you have specific rights under the CCPA, such as:

• The right to request the categories and specific pieces of personal data we have collected about you.

• The right to request the deletion of your personal data.

• The right to opt-out of the sale of personal information (though we do not sell personal information).

You can exercise these rights by contacting us at support@wefiapp.com